Last updated: Sat 10 May 2025

Welcome to Ciervo Gallery. By using our website or placing an order, you agree to the following terms and conditions:

1. General

  • These terms apply to all visitors, users, and customers.

  • We reserve the right to update or change these terms at any time.

2. Products

  • We strive to provide accurate product descriptions and images.

  • Colors may vary slightly due to screen settings or lighting conditions.

  • Custom-made products may differ slightly due to the nature of handcrafting.

3. Orders

  • Orders are confirmed once payment is received.

  • We reserve the right to refuse or cancel any order at our discretion.

4. Pricing & Payments

  • All prices are listed in [EGP or your preferred currency] and include VAT (if applicable).

  • We accept online payments through secure providers.

  • Promotional prices are valid only during the offer period.

5. Shipping & Delivery

  • Shipping times are estimates and may vary based on your location.

  • You’ll receive a tracking number once your order has been shipped.

6. Returns & Refunds

  • See our Refund Policy for complete return conditions.

  • Custom-made items are refundable with a 10% deduction.

7. Intellectual Property

  • All content on this site (images, designs, logos, text) is the property of Ciervo Gallery and may not be copied or reused without permission.

8. Limitation of Liability

  • Ciervo Gallery is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Contact

If you have any questions about these Terms and Conditions, contact us via:

📱 WhatsApp: +20 01117318823
📧 Email: help@ciervogallery.store